IBW Global Connect LLC

COMPREHENSIVE AVIATION SUPPORT

Our Services

Professional solutions designed to enhance passenger experience and streamline airport operations

Wheelchair & Passenger Assistance

Our core service providing compassionate, professional mobility support for passengers with reduced mobility throughout their airport journey.

  • Curb-to-Gate escort services
  • Gate-to-Curb assistance
  • ADA-compliant wheelchair operations
  • Special needs passenger handling
  • Terminal navigation support
  • Baggage coordination assistance

Trained & Certified Staff

All our wheelchair assistants are trained in ADA compliance, passenger safety protocols, and compassionate care delivery.

Premium Experience

Elevate your passengers' journey with our professional meet & greet and VIP lounge services.

Lounge Concierge & VIP Services

Enhance passenger satisfaction with our premium concierge services designed for VIP and special needs travelers.

  • Meet & Greet services at arrival/departure
  • Fast-track security and immigration escort
  • Lounge access coordination
  • Passenger Service Agent staffing
  • Gate and terminal coordination
  • Multilingual customer service

Ground Transportation

Reliable ground transportation and dispatch services to complement your aviation operations.

  • Airport-to-hotel transfers
  • Crew shuttle services
  • Dispatch and logistics management
  • Licensed professional drivers
  • Real-time coordination and tracking

Professional Fleet

Our transportation services feature licensed drivers and well-maintained vehicles for safe, reliable service.

Service Features

24/7 Availability

Round-the-clock on-call support and emergency passenger care for any operational need

Fully Compliant

TSA and ADA guidelines compliance, fully insured operations with trained staff

Scalable Staffing

Quick workforce scaling from 5 to 100+ staff to meet peak operational demands

Ready to Enhance Your Operations?

Contact us today to discuss your staffing needs and receive a customized service proposal

Request a Quote